Insurance & Payments
Find a payment solution that works for your budget.
We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.
Accepted Forms of Payment
- Visa
- MasterCard
- American Express
- Discover Card
- Cash
- Personal checks (with proper identification)
- Pet insurance (see below)
- CareCredit (see below)
- Scratchpay (see below)
Wellness Plans
Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.
Wellness plans also complement most types of pet insurance. Please ask us for more information.
Insurance Options
Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.
When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.
If you're looking for a pet insurance provider, we suggest checking out Pumpkin Insurance, ASPCA Pet Insurance, or Nationwide Pet Insurance.
CareCredit
CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.
Your CareCredit card can be used for a variety of veterinarian procedures, including:
- Exams
- Spay and neutering
- Dental cleaning
- Parasite control and prevention
- Medication
- Vaccinations
- Surgical procedures
- And more
Learn more at CareCredit.com.
Scratch Pay
A veterinary loan company, Scratch Pay is not a credit card. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Ottawa Animal Hospital East has been provided. Apply now at scratchpay.com.
"I could not recommend Ottawa Animal Hospital enough - both locations! I switched from my past vet and will never go anywhere else. The staff has been amazing at communicating with me compassionately when I have been under duress for an illness with my dog. Chloe talked to me on the phone and helped ease my mind when on the verge of tears and Gladys was also so kind on the phone. Doctor Wendy Swift has been amazing with my dog after he contracted two tick-born illnesses and helped me come up with a meal plan and supplements that will help strengthen his immune system as well as just give me supportive words. Doctor Turner personally called me when I sent my other dogs embark health results in just to discuss them with me in depth and offer any advice. I have never had a bad experience with this staff and would recommend everyone take their babies here. It feels like they understand that my dogs are my entire life line and I so needed that. Thank you Ottawa Animal Hospital!"
Olivia F.
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