Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Wellness Plans

Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.

Wellness plans also complement most types of pet insurance. Please ask us for more information.

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Pumpkin Insurance, ASPCA Pet Insurance, or Nationwide Pet Insurance.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinarian procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Ottawa Animal Hospital East has been provided. Apply now at scratchpay.com.

"We love this vet clinic. They have a separate entry for cats and they are quite dedicated to cats. The entre office is friendly and efficient. We have the greatest confidence in the veterinarians and their medical staff. They are professional, kind, skillful, and knowledgeable. They talk openly and honestly with you at every step of the process. They are careful and loving to my cats. They follow up as necessary with emails and phone calls. They even have a chat system. My cats are in great hands and if I worry about them, I don't worry about the care they are receiving. It was a good day when we moved to Holland and discovered Ottawa Animal Hospital East. As you might guess, I HIGHLY recommend them."

Vivian C.

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